Business Name: ROYAL MEDICAL SPA
Website: https://royalmedicalspallc.com

1. Introduction

ROYAL MEDICAL SPA (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://royalmedicalspallc.com, contact us, schedule services, or opt in to receive SMS/text communications from us.

2. Information We Collect

We may collect the following categories of information:

Personal Information

Name

Email address

Phone number

Date of birth

Service Information

Appointment history

Treatment interests

Information voluntarily provided during consultations

Communication Preferences

SMS opt-in consent

Preferred contact method

Technical Data

IP address

Browser type

Device type

Cookies and usage data

Payment Information

Billing information processed securely by third-party payment processors

Information is collected via website forms, appointment scheduling tools, in-person visits, phone calls, and SMS opt-in forms.

3. How We Use Your Information

We use your information to:

Schedule and manage appointments

Send appointment confirmations and reminders

Provide post-treatment instructions

Send promotional messages (only if you have opted in)

Improve our services

Comply with legal requirements

We do not sell or rent personal information.

4. SMS Communications & A2P 10DLC Compliance

How You Opt In

You may opt in to receive SMS messages from ROYAL MEDICAL SPA by:

Submitting a website form and checking the SMS consent checkbox

Providing written consent in person

Verbally consenting during scheduling

Opting in through other approved digital intake forms

Consent is not a condition of purchase.

What You Will Receive

If you opt in, you may receive:

Appointment reminders

Service updates

Promotions and special offers

Message frequency varies.

Message and data rates may apply.

How to Opt Out

You may opt out at any time by replying:

STOP – to cancel
HELP – for assistance

You may also contact us at:
📞 +1 708-634-5524
✉️ [email protected]

After opting out, you will receive no further SMS messages unless you opt in again.

Mobile Information Sharing Statement (Carrier Required Language)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data and consent information will not be shared with any third parties, except for aggregators and providers of the text messaging services necessary to deliver messages.

Under no circumstances will text messaging originator opt-in data be sold, rented, or disclosed for marketing purposes.

5. Information Sharing

We may share limited personal data only with:

Trusted service providers under confidentiality agreements

Payment processors

Software and CRM providers necessary to operate our business

Government authorities when legally required

All other categories exclude text messaging originator opt-in data and consent.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards including:

SSL encrypted transmission

Secure access controls

Restricted internal access

Contractually protected third-party platforms

However, no system is 100% secure.

7. Data Retention

We retain personal information only as long as necessary for business or legal purposes.

SMS consent records are retained for compliance documentation as required by law.

8. Cookies & Tracking

We use cookies to:

Improve website performance

Analyze traffic

Remember user preferences

We do not use cookies to collect SMS consent data.

9. Your Rights

You may:

Request access to your data

Request correction

Request deletion

Withdraw SMS consent by replying STOP

Unsubscribe from emails

To exercise these rights, contact [email protected].

10. Age Restriction

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect data from minors.

11. Third-Party Links

We are not responsible for the privacy practices of external websites.

12. Policy Updates

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of any updates.

13. Contact Information

ROYAL MEDICAL SPA

Phone: +1 708-634-5524
Email: [email protected]
Website: https://royalmedicalspallc.com